This website is owned and operated by 1-Diagnostic Ltd.  These terms set forth the terms and conditions under which you may use our website and services as offered by us.  This website offers visitors information regarding our business, how we operate and what we offer, and also offers the opportunity to purchase products and services.  By accessing or using this website or our services, you accept hat you have read, understood, and agree to be bound by these Terms.


2.1 In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement.  You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

2.2 We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.  You may discontinue use and request to cancel your account and/or any services at any time.


3.1 When buying an item, you agree that (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

3.2 The prices we charge for our services and products are listed on the website.  We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.  Additional information about pricing and sales tax is available on the payments page.


4.1 The price of goods and services is the price set out on the website at that time we dispatch your order.

4.2 The price of goods does not include delivery charges as set out in Section 5 of these Terms & Conditions

4.3 The price of the Goods and Services is inclusive of VAT (where applicable) at the current rate chargeable in the UK.  If the VAT rate changes between your order date and the date of dispatch, we will adjust the VAT you pay unless you have already paid for the goods or services in full before the change in VAT. 1-Diagnostics VAT number is GB245042631.

4.4 The prices shown are only applicable to purchases made on this website.  On occasions, the prices payable and promotions offered may differ from those on Ebay or Amazon.

4.5 Offers cannot be used in conjunction with one another.  Where more than one offer is available on the same product only one discount will apply.  The offer giving the greatest saving will be applied in the basket.


5.1 We offer free standard shipping to addresses within the United Kingdom

5.2 (i) Overseas shipping will be calculated by weight at checkout and must be paid for by you alongside the goods.  Our overseas courier is DHL.

5.2 (ii) Overseas shipping will be delivered duties unpaid.  Consequently you must be prepared to pay any customs charges in order to successfully receive your goods.


6.1 (i) Once payment has been accepted for goods, we cannot cancel an order.

6.1 (ii) We can accept cancellations for services provided we are given 24 hours notice prior to the date and time the service is due

6.2 (i) We cannot accept returns on hybrid batteries unless both of the following applies: the voltage falls below 7.2v, and the serial number matches our records.

6.2 (ii) For any undamaged product, simply return it with its included accessories and packaging within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. 

6.2 (iii) For faulty goods, in addition to clause 4.2 (i), we must be informed of faults within 2 days of delivery.  Failure to do so will free 1-Diagnostic from any liability in this respect.

6.3 Postage for returns is at the customer's expense.


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